Rose and May Interiors - The legal bits

We know how boring and mundane legal notices are, so we'll try to keep them as simple and short as possible.

Contents

Terms and Conditions

The following paragraphs govern the use of our website.  By using our website, you accept these terms and conditions in full.  If you disagree with any of these terms and conditions, you must not use our website

If you place any orders on this website, we will ask you to expressly agree to these terms and conditions.

Our website uses cookies, please refer to our Privacy Policy for more details.  Acceptance of these terms and conditions assumes acceptance of the Privacy Policy

You may browse our website, print any pages from our website, share our articles and products on social media (as long as you link to our website), and of course order any products that you'd like (they're all great, honestly).

You MUST NOT (sorry for shouting!), use our website in any way that may damage or impair website content or performance or use our website for any fraudulent activity.

You must ensure that all information you provide to us through our website, such as when placing an order or using our contact forms, is true, accurate and complete.

We only accept orders from persons located in the UK 

You may choose to register an account during the checkout process.  If you do this, you must keep your password safe, and notify us immediately if you believe your account has been compromised.

We only accept payment via PayPal, and order will not be processed until payment has been received.

You may request your account to be closed - just send us an email.

We reserve the right to remove or discontinue or alter our products and descriptions without notification

We reserve the right to block access to this website if any of our systems detect fraudulent or suspicious activity from your IP address

From time to time, we may update these terms and conditions, and any amendments will apply from the date we publish them (it simply wouldn't be fair if we changed them and didn't display them!)

We don't like to argue, so hopefully this will never be needed, but just in case - any legal disputes will be dealt with under English Law, and the jurisdiction of the courts of England.

Rose and May Interiors is a Trading Name of Rebecca Duguid (sole proprietor).

Privacy Policy

The following paragraphs outline our privacy policy, and how we use any data you supply, and more importantly, how it is protected.

By using our website, you are accepting this privacy policy, and the terms and conditions above.

We collect and store the following personal information when you order products from the online shop (it's difficult to process your order if we don't ask for some details), or use the contact form to, well, contact us.

  • Name
  • Address (billing and shipping)
  • Email address
  • Contact phone numbers

We take your security seriously - and all data that is transmitted between your browser and our servers is encrypted with industry standard encryption techniques.  You'll notice the green padlock, or https:// or the word "Secure" at the left hand side of the address bar (the bit you type website addresses into). This indicates that the website is secure.

We use cookies (not the chocolate kind) on our websites, and other methods to detect fraud and malicious activity, so we may collect the following details at anytime.  
(A Cookies is a file containing an identifier (string on letters and numbers) that is sent by a web server to a web browser and stored in the browser. This identifier is then sent back to the web server whenever the browser requests a page.  We use both persistent and session cookies - session cookies last until you leave our website, where as persistent cookies have an expiry date - we use these to store you basket if you don't checkout)

  • IP address
  • Geographical location
  • Browser type / version
  • Operating system type / version
  • Referral source (which link you clicked to get here)
  • The pages you view on our website, and the order in which they are viewed.
  • The length of time and frequency of use.

All information we obtain or you supply to us is only ever used to either answer your enquires, process your orders or assist us in identifying fraud and improving user experience.  We will NEVER sell or pass on your details to third parties, other than those that may be required by law.  

We will not spam your email address with endless emails that you don't want.  We may occasionally send you emails containing new products, promotional offers that we are running, but we'll always give you the option to opt-out at anytime. 

All of the information we store is held securely in Europe, on servers provided by our third party hosting company.  All of your data is held securely, on password and firewalled servers.  

We do not process or handle any payment information directly - all payments are handled through PayPal's own website.  We do not, and cannot access your card or payment details.  

Delivery & Returns

Please see our delivery and returns page 

These policies were last updated on 17th March 2017

Now the fun bit - if you've read all of this (of course you have right?), please feel free to prove it and use the code: IREADTHEPOLICY to receive a one off 5% discount!  I told you we were lovely!